Delivery & Payments
Payment Options
Buying from us couldn't be simpler. We accept PayPal & all major credit & debit cards online. In-store we take all major credit & debit cards (ex Amex). All of our prices include VAT.
Clearpay x RedHouse Computers
We have teamed with Clearpay for more flexible options for purchases. Please use Clearpay responsibly. Clearpay lends you a fixed amount of credit so you can pay for your purchase over 4 instalments, due every 2 weeks. You must be 18+ and a permanent UK resident (excl Channel Islands). T&Cs and other eligibility criteria apply. Ensure you can make repayments on time. Clearpay charges a £6 late fee for each late instalment and a further £6 if it’s still unpaid 7 days later. Late fees are capped at £6 for orders under £24 and the lower of £36 or 25% of the order value for orders over £24. Missed payments may affect your ability to use Clearpay in the future and they may pass unpaid debt to a debt collection agency. https://www.clearpay.co.uk/en-GB/terms-of-service
Delivery Options
We offer a standard £4.99 delivery service on all Laptops, Desktop PCs, Tablets and accessories. Our standard delivery service is 2 - 4 working days on all orders placed before 1pm. We offer a next day £9.99 delivery service on all orders placed before 1pm. Next day delivery is subject to order quantity and size. We offer a pallet delivery service on both bulk and large item purchases. Bulk and large items include Office Furniture, Pianos and items labelled as bulk in the description. Where listed a £50 flat rate fee for pallet delivery is chargeable on all items shipped within mainland UK*. We operate a courier service within the United Kingdom via our delivery partners subject to postcode. *All bulk items are listed with no delivery charge as this cost is calculated upon purchase by calling our in-store delivery team.
Returns / Refunds
Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as ‘distance selling’. We offer a refund to customers if they’ve told us within 14 days of receiving their goods that they want to cancel. You have another 14 days to return the goods once you’ve informed us.