We firstly would like to thank our customers new and old for their support of our business including the service department who have been a cornerstone of what we do. Due to several factors and inflation for the first time in over 20 years at RedHouse, we are increasing the service repair centre prices. Our department remains unchanged and still offers amazing support & care to all our customers who require our help. Our prices will remain until the 1st of November 2024, when the change will happen. Please also note that all prices include VAT.
Pricing structure will be as follows:
Windows Item Booking In / Assessment Fee
|
Before |
From 1st November 2024 |
|
£25.00 |
£30.00 |
Apple Item Booking In / Assessment Fee
|
Before |
From 1st November 2024 |
|
£25.00 |
£35.00 |
Fast Track Service (Same Day Assessment Before Midday Book In)
|
Before |
From 1st November 2024 |
|
£25.00 |
£30.00 |
Hourly Rate
|
Before |
From 1st November 2024 |
|
£45.00 |
£55.00 |
Full pricing structure for all service jobs carried out. Can't find what you're looking for speak to a member of our team for a quote or advice.
RedHouse Service Department Price Increases
From 1st November 2024
Initial Upfront Prices
|
Booking in / Assessment Fee Non-Refundable Fee
|
Fast Track Service
Additional.. £30 To Booking In /Assessment Fee (Same Day Assessment Before Midday) |
All Prices Below Do NOT Include The Booking In Fee Cost
Hardware
|
Hard Drive or SSD Replacement / Upgrade inc. Windows / MacOS Install From.. £180 No Data Save |
Laptop or PC RAM Upgrade / Replacement
RAM Price + £30 |
|
PC Power Supply Replacement / Upgrade PSU Price + £55 |
Laptop Power Adapter Replacement From .. £24.99 |
|
Mac / Laptop Screen Replacement From.. £100 |
Laptop Battery Replacement From.. £60 Apple MacBook From.. £90 |
|
Damaged Laptop Requiring Replacement Part(s) Part Price + £55 Extra Labour Cost Per Additional Part £20 |
Graphics Card Upgrade GPU Price + £30 Subject To Any PSU Upgrade Required – If Required Labour £55 |
Software
|
Format & Reload (Factory Setup) inc. Windows / MacOS Install £110 No Data Save |
Anti-Virus Install (1 Year) £40 |
|
Full Software Service Includes: Updates, Virus Scans, Cleanup, Storage Space Check / Removal, Hardware Checks & More £80 |
General Checks & Sorting Your Issues (Half Service) £55 |
|
Microsoft Office Standard 2021/2024 Install £150 Microsoft Account Required For Install |
|
Data Services
|
Transfer To New RedHouse Purchase £55 (20GB Limit) (£2 extra per every extra 5GB) |
Transfer To Any Third Party Device £85 (20GB Limit) (£2 extra per every extra 5GB) |
|
Backup To External Media Media Cost + £55 |
Format & Reload With Data Save £165 (20GB Limit) (£2 per every extra 5GB) |
|
Failed Media Recovery (HDD, SSD, Flash & USB)
In-House Recovery From.. £110.00 External Data Recovery Company From.. £300 Customer Will Be Advised Prior To Shipping Media To External Company For Quote |
|
On-Site Repair / Setup / Install
|
First Hour On Site Upfront Charge For Postcodes: SS13- SS17, RM15-RM20 £100 |
First Hour On Site Upfront Charge For Postcodes: SS0-SS12, RM1-RM14, CM11-CM15 £125 Additional £12.50 For Any Postcode Inside ULEZ |
|
Can’t See Your Postcode – Ask A Member Of Staff |
|
Collect & Return
|
Booking In Fee Applies + Charge For Postcodes: SS13- SS17, RM15-RM20 £20 |
Booking In Fee Applies + Charge Charge For Postcodes: SS0-SS12, RM1-RM14, CM11-CM15 £35 Additional £12.50 For Any Postcode Inside ULEZ |
|
Can’t See Your Postcode – Ask A Member Of Staff |
|
Any Questions Please Ask A Member Of Staff